Laura joined IBM in 1985 as a field Communication Specialist focusing on LAN technologies.
She was influential in the international rollout of the original Token-Ring products
focusing on
detailed technical support and education for both customers and internal IBM field forces.
In 1990 she moved into a development role focusing on IBM's product movement into new
environments including work on Client/Server Computing, Network Computing, and the
Internet. Laura provides technical support for customers and IBM field personnel, speaks
to
IBM User Groups and International trade shows, and provides press support through
briefings
and technical assistance.
Laura participates extensively in trade shows (Comdex, ComNet, PC Expo, Internet World,
Internet Commerce Expo, Limuxworld, CMG...) and is recognized as an international speaker on Networking. A
recognized networking expert, her articles have appeared in many national publications.
Prior to joining IBM she worked for 7 years as a research chemist for Johnson and Johnson.
A
change of careers occurred in 1976 when she joined Texas Instruments. Her work in the
computer industry covered software development and technical support within Texas
Instruments' worldwide SNA network and support of the implementation of LAN technologies
within Texas Instruments.
This experience provided her a solid base of
skills in the communication arena that she continues to share
through this web site.
SHORT Version
Laura Knapp has
30 Years in the Networking business working for Texas Instruments in their
worldwide network and as a corporate Networking Spokesperson for IBM. Her experience
allows her to cover all aspects of networking and she always brings a pragmatic view to
very
complex technologies.